Terms & Conditions 2019-12-10T10:06:45+01:00

How to get in touch

Gibsons of Haddington,
60 Market Street,
Haddington,
East Lothian,
Scotland,
EH41 3JG

Tel: 01620 822170

Payment

All prices are shown in UK pounds sterling, and are inclusive of UK VAT at the current rate.
Payment can be made through Paypal with Credit or Debit card (no paypal account required).

Delivery Costs

All UK orders over the value of £75 are entitled to free delivery.

For UK Mainland, Highlands & Islands delivery is £3.95.
For orders outside the UK, please contact us at sales@gibsonsofhaddington.com for costs.

Collect in Store

We aim to have your order ready within 2 working days and will notify you by email as soon as your order is ready to be collected.

Packaging

We try to do our bit for the environment and recycle all our packaging. Your delivery will be packaged in pre-loved boxes and recycled bubble wrap.

Returns

If for any reason your order does not fulfil your expectations, you may return it to us within 7 working days of receipt. We will offer you an exchange or a refund provided that the items are returned to us complete, in perfect condition, clearly unused, unwashed, and in their original packaging. We cannot offer an exchange or refund if this is not the case.

For all returns, except where the goods are faulty, you are required to arrange and pay for the return of the items. Please state why you are returning them, and whether you want a refund or an exchange. Please repack the items very carefully and send them back to us: Gibsons of Haddington, 60 Market Street, Haddington, East Lothian, Scotland, EH41 3JG

Product Descriptions

Whilst we take every possible care to ensure that product descriptions and measurements on our website are correct, specifications are intended to give a general description and there may be slight variations in finish and colour due to either the hand-made nature of the item, the photographic process or computer software.
If the price or description is obviously in error, we reserve the right to limit Gibsons of Haddington’s liability to the return of the money the customer has paid.